FAQ

Can I cancel at any time?

Yes, you can cancel your account at any point, your account will remain active for the duration of which it was paid for, then will go inactive.

Can I upload my own content?

Yes you can!

Do I need to create an account to use the site?

While some features may be accessible without logging in, signing up allows for a more personalized and connected experience.

How can I get involved or contribute?

Check out our contributors page or email us at info@zenithstarcompanion.com for more information.

How do I set up a Business Account?

Contact Zenith Star directly through the site to discuss your organization’s needs and receive a custom quote.

How much does an Individual Account cost?

$14.99 per month or $165 per year.

Is there support if I have questions?

Yes—visit the “Contact Us” section on the site to reach out to the team.

What can I do with an Individual Account?

You can help your loved one listen to music, watch videos, and share meaningful stories—all in a private, supportive space.

What is Zenith Star Companion?

Zenith Star Companion is a supportive, user-friendly platform designed to bring calm and reassurance to patients, families, and caretakers through sights, sounds, and meaningful connectivity.

What makes this platform unique?

Its compassionate, people-focused approach. Rather than just offering information, it creates a soothing experience using multimedia and connection to foster emotional well-being.

What types of accounts can I create?

There are three options:
• Individual Account: For personal use to share media and stories with loved ones.
• Guest Access: Free access for those invited to view someone’s feed.
• Business Account: Tailored solutions for organizations offering Zenith Star to their members.

What’s included with Guest Access?

Guests can view and engage with a loved one’s shared feed at no cost, making it easy to stay connected.

Where can I learn more about the organization’s values and policies?

The “About Us” and “Policies” sections provide insight into the platform’s guiding principles and user guidelines

Who is this service for?

It’s for anyone seeking emotional support—especially those navigating health challenges. That includes patients, their loved ones, and professional caregivers.